I delete the key as suggested and ran AME as administrator but no HEVC. Ensure that system-wide software such as anti-virus or security applications are appropriately configured to allow Media Encoder to perform the required file actions. HKEY_CURRENT\Software\Adobe\Adobe Media Encoder\12.0\PluginCache.64" Adobe Media Encoder must have the appropriate read-and-write access to decode and encode files. "If that still doesn't work, please delete registry plugin cache from: You’ll download your subscription version once you sign in). Follow the onscreen instructions to sign in and install (Don’t worry if you start on the free trial page. Click Download Adobe Media Encoder below to begin downloading Adobe Media Encoder.
#INSTALL ADOBE MEDIA ENCODER CC 2018 HOW TO#
See HEVC format now?" This is the windows 7 shortcut for 'run as administrator' which didn't have any affect. How to download & install Adobe Media Encoder. "If not launch AME while holding the shift button. but it doesn't seem to be concerned with the current deployment.
#INSTALL ADOBE MEDIA ENCODER CC 2018 MP4#
It probably refers to this previous thread Troubleshooting linking and importing errors with MTS and MP4 files after updating to Premiere Pro C.
The actual address on Window 10 is C:\Users\Public\Public Documents\Adobe and in that folder I only have folders for Audition and Premiere. This location is not present on my system despite several reinstalls. "Could you please go to "C:\Users\Public\Documents\AdobeInstalledCodecs\1.0" and tell me what files you see there? Then delete that folder and try to use HEVC. Just for the curious, here are the results of the troubleshooting suggestions. Therefore, I will continue my trouble shooting request through a different avenue. However, I've come to the conclusion that despite your profile saying Adobe Staff member, you are probably not an employee of Adobe. In fact, if you go to the specific Media Encoder trouble shooting webpage, customers are prompted to "post questions and get answers from experts." In case you are not familiar with Adobe support website, I've included some screen shots to help!Īs you can clearly see from the url and the prompts "Would you like to contact us?", the forums form part of the core tech support response for Adobe. The Media Encoder CC 2018 12.1 is a powerful application for handling all the video conversion tasks with a wide range of powerful tools. Adobe Media Encoder CC 2018 12.1 free download standalone offline setup for Windows 64-bit. I'd like to point out to you that I didn't choose to report my problem with AME here at random, I was in fact directed to this forum from the tech support website. Download Adobe Media Encoder CC 2018 12.1 Free. Hi Dima, thank you for your reply, unfortunately none of your suggestions worked but more on that in a moment.įirstly I want to address your assertion that this is a "User to User forum, not tech support".
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